Privacy Policy – ServiceOS

We, at ServiceOS PLC, treat the privacy of our visitors with the highest importance. This policy details the measures we take to preserve and safely guard your privacy when you visit or communicate with our site or personnel. The Privacy Policy here has been approved and provided by the legal advice resource Legal Centre.

A detailed explanation of how we may store or otherwise use personal information about you is explained in this Privacy Policy.

Regular updates of the Privacy Policy are completed, requiring you to check back on this Policy from time to time.

1. Information Collection

Operation of this site may require collection and processing of the following data:

1. Visit details to our site or any resources used on our site are not limited to just location and traffic data, weblogs or other communication information.
2. Information given to us when you contact us for any reason.
3. Data offered by filled out forms on our site, like a registration or purchase.

Cookies

Our site and our advertisers may collect information in regard to your computer for our services. The information is gathered in a statistical manner for our use or advertisers on our site.

Data gathered will not identify you personally. It is strictly aggregate statistical data about our visitors and how they used our resources on the site. No identifying personal information will be
shared at any time via cookies.

Cookies are used to help us improve our services and offerings. You may decline cookies by adjusting your browser settings. However, please note that declining cookies may affect your ability to use certain features of our site.

Advertisers may also use cookies, which we do not control. These are activated only if you click on an advertisement.

2. Google User Data Collection and Use

Our application uses Google OAuth to allow you to sign in and access our services securely. When you choose to sign in with your Google account, we may collect and process the following personal data:

• Your full name
• Your email address
• Your profile picture
• Any other information you explicitly grant access to via Google OAuth scopes

We only collect the information you explicitly consent to share with us during the authentication process.

How We Use This Information

The Google user data we collect is used solely to:

• Identify and authenticate you
• Personalize your experience within our application
• Provide account-related features and customer support
• Improve our services

We do not use this information for advertising purposes, nor do we sell or share it with third parties for marketing.

Data Sharing and Retention

We do not share your Google user data with any third parties, except as required by law or with your explicit consent. Your data is stored securely and retained only as long as needed to fulfill the purposes outlined in this policy, or as required by applicable laws.

Your Choices

You can revoke our access to your Google account at any time by visiting your Google Account permissions.

You may also request deletion of your account and associated data by contacting us at .

3. Your Information and How it is Used

We collect and store data about you to help us provide better service and products. The purposes we may use your information for include:

1. To fulfill requests relating to our services and products.
2. To manage contractual obligations and communications.
3. To notify you of changes to our website, products, or services.
4. To provide information similar to products or services you have purchased.
5. To offer you unrelated products or services, only with your consent.
6. To contact new consumers, only with consent.
7. To allow you to opt-out of communications at any time.
8. We do not reveal identifiable information to our advertisers.

4. Storage of Personal Data

1. Data may be transferred and processed outside the European Economic Area when necessary for operations (e.g., order processing or support). Submission of data indicates your consent to such transfers.
2. Data is stored securely on our servers. Sensitive information, such as payment details, is encrypted.
3. Internet data transmission is not guaranteed to be secure. You transmit data at your own risk. You are responsible for keeping your passwords confidential.
4. You have rights under the GDPR to request, correct, or delete your data, or to restrict its processing. These requests can be made via email or directly through our app settings (More → Settings → Privacy → Delete Account).
5. You can browse our site without submitting personal data. Data is retained only as long as necessary for operations or compliance with legal obligations.
6. To exercise your rights, contact us at . We will respond within 30 days. You may also contact the Information Commissioner’s Office for further guidance.

5. Information Sharing

1. We may share personal information with group entities (subsidiaries, holding companies) only when necessary.
2. We may disclose personal information to third parties under the following circumstances:
   1. Sale or transfer of business assets.
   2. Legal obligations to share data.
   3. Fraud prevention and credit risk reduction.

6. Third Party Links

Our site may include links to third-party websites. These sites have their own privacy policies, which you agree to upon visiting. We are not responsible for their content or practices.

7. Contacting Us

We welcome any queries or comments you may have regarding this Privacy Policy. Please contact us at .