Save time and cut costs
Ensure the happiness of your clients
Keep your existing loyal customers
Fortify the trust in your company
The complaint management tool you’ve always needed
We understand that any service delivery business has to deal with complaints. That is why we create a feature within ServiceOS to ensure they can be managed in an efficient way. By using this feature, your customer care staff will have a better time dealing with complaints and keeping your customers happy.
- Customer relations management
- Booking history tracking
- Auto feedback management
- SMS & notifications scheduling
How the consumer complaint management system helps your business.
Basically, the online complaint management system database aspect of ServiceOS allows you to reduce the timeframe in dealing with the complaints. This way problems will be resolved more efficiently and you won’t alienate your customers. And keeping your customers happy is one of the most important things you can do to ensure that they will book again with you.
- This feature will make things a lot easier for your customer care staff.
- You will be able to serve more customers in less time.
- This will increase trust in your company and customer satisfaction.
- You will be able to keep your customers happy so they will continue to book.
Customer complaint management system and much more!
Managing the complaints of customers properly ensures that they will remain your regulars. This is what sets you apart from the competition. Your business can be so much more! And ServiceOS gives the technological advantage you need to dominate your competition. You can reach more customers, expand your coverage, and become the number one service provider in your area. Contact us today to request a demo!