Revolutionizing Handyman Services in Cornwall with ServiceOS
St Austell Handyman, founded by Sam Evans, is a fast-growing handyman service based in Cornwall.
Known for high-quality work and excellent customer service, the company has quickly built a strong local reputation.
As business grew, St Austell Handyman faced major limitations with its existing CRM. The software lacked customization options, making it difficult to introduce automations, attach user files to bookings, or tailor workflows. These constraints became a roadblock to scaling the business and delivering the streamlined service clients expected.
To scale effectively, Sam needed a platform that could grow with his business – one that allowed full control over customer experience, internal workflows, and future feature development. The goal was to build a highly responsive, tech-enabled handyman operation with the tools and flexibility typically only available to much larger service companies.
Sam Evans transitioned to ServiceOS to unlock full customization and automation potential. From tailored booking flows to advanced job tracking, the platform gave St Austell Handyman the operational muscle it needed. With integrated payment tools, live availability scheduling, and powerful marketing features, ServiceOS became the digital backbone of the busines
Since implementing ServiceOS, St Austell Handyman has seen rapid and sustainable improvements:
Sam Evans
Founder
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