Achieving Operational Excellence in Professional Cleaning with ServiceOS
IVS CLEANING LTD is a trusted name in professional cleaning services, delivering high-quality domestic and commercial cleaning across the UK. With nearly a decade in the business, founder Ivelina has built a company known for its reliability, client satisfaction, and growing team of expert cleaners.
Despite their success, IVS CLEANING LTD faced growing operational complexity. Without a centralized platform, managing schedules, tasks, and client data became inefficient and prone to error. Manual invoicing, delayed communication, and limited oversight into team performance hindered the company’s ability to grow and maintain service quality.
IVS CLEANING LTD needed a single, smart system that could replace scattered processes, automate daily operations, and support better communication with both clients and field staff. The solution had to be scalable, reliable, and able to enhance customer satisfaction without increasing admin burden.
Ivelina chose ServiceOS to become the operational core of her business. With features like real-time team tracking, online booking, automated invoicing, and a fully integrated mobile app, ServiceOS streamlined every aspect of IVS CLEANING’s workflow. From field service management to marketing tools and softphones, the platform replaced complexity with clarity and control.
Since adopting ServiceOS, IVS CLEANING LTD has experienced transformative improvements:
Ivelina Minkova
Founder and Owner
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